Last updated: May 2026

Welcome to Fortune Cookie Supplies. This Privacy Policy explains how Fortune Cookie Supplies LTD (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or contact us regarding our branded promotional fortune cookies.

1. Who We Are

Fortune Cookie Supplies LTD 42 The Leys Denton Northampton NN7 1DH United Kingdom

Email: flavouredcookies@gmail.com

We are the data controller responsible for your personal data under UK data protection law.

2. Information We Collect

We may collect and process the following information:

Information you provide directly

•     Name

•     Company name

•     Email address

•     Phone number

•     Delivery or billing address

•     Details submitted through contact forms or quote requests

•     Order and enquiry information

Information collected automatically

When you visit our website, we may automatically collect:

•     IP address

•     Browser type and device information

•     Pages visited

•     Time spent on the site

•     Referral source

•     Cookie and tracking data

3. How We Use Your Information

We use your information to:

•     Respond to enquiries and quote requests

•     Process and manage orders

•     Communicate with you regarding your order

•     Improve our website and services

•     Monitor website performance and advertising effectiveness

•     Prevent fraud or misuse of our website

•     Comply with legal obligations

We only process personal data where we have a lawful basis to do so under UK GDPR.

4. Analytics and Advertising

We use analytics and advertising tools to understand website usage and improve our marketing.

These may include:

•     Google Analytics

•     Google Ads tracking

•     Meta/Facebook advertising tools

These services may use cookies and similar technologies to collect information about how visitors use our website.

5. Cookies

Our website uses cookies and similar tracking technologies to improve user experience and analyse website traffic.

Cookies may:

•     Remember user preferences

•     Help website functionality

•     Measure advertising performance

•     Provide analytics data

You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

•     Website hosting providers

•     Analytics and advertising providers

•     Payment or invoicing systems

•     Delivery or courier services

•     Professional advisers where legally required

All third parties are expected to handle your data securely and lawfully.

7. Data Retention

We retain personal information only for as long as necessary to:

•     Fulfil enquiries and orders

•     Maintain business and accounting records

•     Meet legal or regulatory requirements

•     Resolve disputes or enforce agreements

8. Your Rights

Under UK data protection law, you may have the right to:

•     Access your personal data

•     Correct inaccurate information

•     Request deletion of your data

•     Restrict or object to processing

•     Request transfer of your data

•     Withdraw consent where applicable

To exercise any of these rights, please contact us at:

flavouredcookies@gmail.com

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Fortune Cookie Supplies LTD 42 The Leys Denton Northampton NN7 1DH United Kingdom

Email: flavouredcookies@gmail.com